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MILWAUKEE (CBS 58) — A Milwaukee household spending time with family members in Germany thought their journey was nearly over final Tuesday, then they could not get again. The household was stranded for days in Europe after 1,000 pilots went on strike.
Amy Horst was visiting household in Germany for the primary time in years, when 1,000 SAS Airline pilots threatened to strike.
“They’re nonetheless speaking. They’re nonetheless working it out and we’re like, ‘OK, that is tremendous,'” stated Horst, recalling her preliminary response to the information.
Final Tuesday, Horst and her household had been on the brink of fly house.
“We normally spend a day on the amusement park within the metropolis of Copenhagen,” stated Horst, speaking about her household custom when visiting Germany. “[We were] ready in line for one more curler coaster and oh, look, our flight has been canceled.”
Then, Horst tried to name the SAS customer support line, she stated it wasn’t useful.
“Thanks for calling SAS. Our operators are very busy. Your wait time is 900 minutes,” recalled Horst.
Her 12-year-old son, Thomas, was terrified.
“He went and laid down within the bed room and was identical to crying,” stated Horst.
The strike impacts 30,000 passengers per day.
“In France and Germany, it is not unusual for simply to be a 24-hour 48-hour walkout form of a scenario. This one seems like it should be longer,” stated Rose Grey with Fox World Journey.
She stated planning forward, checking completely different routes, working with a trusted agent, and having journey insurance coverage are all methods to guard your journey plans.
Horst says her household paid 1,600 per ticket for flights by means of London again, arriving three days late on Friday.
She’s glad her husband bought journey insurance coverage, so they could get some a refund.
“I am the form of person who like, I usually would not do this,” stated Horst. “However my husband, he is a really grownup grownup, so he at all times will get it.”
SAS Airways out of Stockholm filed for chapter 11 within the U.S. on July 5, citing monetary difficulties associated to the on-going strike.
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